Quality Assurance Officer
A great opportunity has arisen for a suitably experienced individual to join Lincolnshire County Council's Adult Care & Community Wellbeing directorate within the Quality Assurance Team as a Quality Assurance Officer. The team is based at Orchard House on the Lincoln campus but there is opportunity to work from home or flexibly and at other satellite offices across the county.
Our Quality Assurance team provides vital support to Adult Care & Community Wellbeing as a service, we are a well-established team, highly regarded and valued by internal and external customers and over a number of years our work has been widely recognised across the sector.
The work we do contributes to the continuous improvement of the business by:
- Leading on and developing the use of customer experience to shape and influence services
- Ensuring quality assurance is embedded throughout the stages of the commissioning cycle and operational processes
- Responding to trends and outcomes by conducting thematic audits/reviews
- Measuring compliance against legislation, guidance and best practice
Once appointed to this position you would be aligned to primarily work on QA activity related to Adult Safeguarding, although this may be interchangeable with other strategy areas or service demands. In addition you will have a geographical section of the county where you would be required to provide specified quality assurance support to regulated/contracted providers (mainly care homes) for adult services.
We are seeking to appoint someone with the right skills and experience who has; empathy, drive, enthusiasm, flexibility and commitment. Candidates will require a good working knowledge of adult care with a particular interest or experience in adult safeguarding.
The post requires you to be a resilient, confident and capable person who is able to establish and build excellent working relationships internally, across other agencies, regulated services and communities in Lincolnshire.
As well as excellent people skills you will need a sound understanding of qualitative methods and approaches with good analytical skills, IT, presentation and evidence based reporting skills. You will need all of these attributes to reliably inform decision making and influence service and strategy development.
We are offering a competitive salary of £32,234 - £35,745, along with a pension, a comprehensive benefits package including excellent discount schemes, cycle to work, civil service sports council membership and many areas for professional support and development.
If this sounds like the role for you, then please read through the full Job Description, to help you do the best application possible, before clicking apply! Please ensure that your covering letter/personal statement clearly details why you applied and how you meet the essential criteria for the position.
If you would like to know more about Lincolnshire County Council and our current vacancies then click the following link: www.lincolnshire.gov.uk . If you would like an open and informal discussion regards this role then please contact Rebecca Walukiewicz at Rebecca.Walukiewicz@lincolnshire.gov.uk
Applications Close on 07/12/2020 and interviews will be held W/C 11/01/2021.
Please be advised that this position may be subject to a criminal record check
All candidates are advised to read the attached job information pack prior to making an application.
On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.
We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for similar positions.
Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.
We want our workforce to reflect the make-up of the community we serve. Therefore we welcome all applications irrespective of gender, ethnic origin, belief, sexual orientation, age or disability. We consider ourselves to be a family friendly employer, and offer flexible working patterns.