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Intelligence and Information Officer

Do you have an interest in  Consumer Protection  and Trading Standards? Are you able to build and maintain strong working relationships and work under pressure? If so, this new and exciting role may be for you.

Job Category
Trading Standards
General Location
23,791 - 25,991
Contract Type
Appointment Type
Closing Date
Job Reference

The Team

Our Intelligence Team are the gateway to the Trading Standards Service. They are responsible for the initial assessment of all complaints, enquiries and information received and ensuring that any requests for business advice or those raising serious safety concerns, identifying potential for large scale fraud or significant economic detriment, animal disease or safeguarding concerns are allocated to the relevant operational team for a response. Whenever necessary the Team will issue warnings and advice to inform the public through our social media accounts and other media avenues as appropriate.

They continually review the information we hold to identify problem businesses, business sectors or products/services and seek to develop the intelligence by submitting requests to partner agencies. This information is used to inform our strategic assessments and to produce subject and problem profiles for discussion and allocation through our tasking process.

The Team are responsible for maintaining and developing our I.T. systems and ensuring that our officers are trained to use them appropriately.

They represent the service on all relevant Intelligence groups developing, links at local and regional level.

The role

As an Intelligence and Information Officer you will be expected to collate, develop, analyse and interpret intelligence and information to provide an evidence base for activity undertaken by the Trading Standards Service,  and other boards, partnerships or agencies we collaborate with where tasked by the Intelligence and Information Manager. You will present your findings in a concise and meaningful way that allows Senior Managers within the Service to consider your evidence and recommendations and make informed decisions regarding resourcing and service delivery.

What we are looking for

To be successful in this role you'll possess the following skills and experience:

  • Educated to A level,or equivalent. and have experience of working in a similar role or regulatory environment;
  • Proficient in the use of Information and IT systems, with the ability to turn data into meaningful presentations;
  • Excellent communications skills and an ability to work with a range of key stakeholders;
  • An ability to work on your own initiative and plan your workload effectively; and
  • An awareness of safeguarding and risk management.

A drivers licence and use of your own vehicle is also a requirement for this position. The successful candidate will also have to complete Lincolnshire Police Vetting to Level 3.

If you are interested in finding out more about this opportunity, please contact Hazel Walker ( or Mark Keal (

To ensure you complete the best application possible, please read through all the supporting information carefully paying particular attention to the  Job Description.

The selection process is scheduled to take place on the 23rd July 2021.

At the current time during the Coronavirus restrictions,  all our employees are working from home if they are able to do so to support the health and safety of all of our colleagues.  We are embracing new ways of working and we are anticipating that remote working will continue to be a key feature of this role. You will be  given a nominated contractual work base and once current restrictions are lifted you will be required to commute to this work base when necessary.  

Our technology platform and equipment is very good enabling you to connect and collaborate remotely. We require that you have in place good connectivity and we will discuss during the recruitment process if support with this is needed.


Please be advised that this position may be subject to a criminal record check


All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for similar positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.