Business Support Service Manager

This post is expected to manage busy teams providing administration support to Adult Care and Coroners and Registration services but may be required to cover any other service area in accordance with business need.

As a Service Manager you will support the Business Manager and wider Senior Management Team to provide leadership of a fast paced team, providing a number of services across the county to meet the needs of our customers, partners and the residents of Lincolnshire.

You will also play an active role in engaging with stakeholders at all levels and juggling multiple demands to meet statutory deadlines.  This is a varied role with a great opportunity to play a part in services that are vital to residents of Lincolnshire. 

As Service Manager you will manage complex functions and projects and be confident with significant independent decision making. You must be able to develop creative and imaginative responses to complex and high profile service areas which has Council and/or service wide implications on both staff and customers.

You will be required to develop a keen understanding of this complex service area so your teams can meet continually changing internal and external challenges, effectively managing operational change and working closely with partners to drive efficiencies.

This role will sometimes entail working outside of "traditional office hours" at times in order to meet the needs of our customers and stakeholders. Work base can be negotiated with the successful candidate.

What we offer:

• Competitive Salary & Pension: Enjoy a competitive salary and a local government pension scheme.
• Generous Holidays: Plus bank holidays, with the option to buy additional hours. (Pro-rata amount applies to posts with part-time hours)
• Staff Discounts: Access a variety of staff discounts.
• Health & Wellbeing: Take advantage of our first-class health and wellbeing package.
• Learning & Development: Continuous learning opportunities with a range of training and qualifications.

For more details on our rewards and benefits, click here:
Rewards and benefits – Lincolnshire County Council 

How to apply

To apply, please register and apply online using your CV, with a Covering Letter detailing why you think you should be considered for the role. Please read the Job Description and use the guidance documents to assist you in submitting the best application possible. 

Next steps

If this sounds like the role and place for you, then please read through the full Job Description, ensuring that your application identifies where your skills and experience meet the requirements.

Want to know more?  Please email kayleigh.wells@lincolnshire.gov.uk

Applications close on the 2nd December 2024. Interviews will take place on 11th & 12th December 2024 in person at Lincolnshire County Offices. 

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.