Business Support Assistant Level 2

We're looking for a motivated, enthusiastic and committed individuals to provide an effective administrative support role to local Service Teams, such as Adult Care, Highways Department, Fire and Rescue, Legal Services and Children's Services.

We have a number of full time/part time and maternity cover/permanent Business Support Assistant positions in Lincoln and Gainsborough.

Director Area
Finance & Public Protection
Job Location(s)
Gainsborough, Lincoln
Service Area
Business Support
G3: 17,007 - 18,319
Job Category
Criminal Record Check
Not Required
Contract Type
Maternity Cover, Permanent
Appointment Type
Hours per week
37, 25, 22.5 & 22
Relocation Expenses
Politically Restricted Post
Closing Date
Job Reference

Your new role with us

Business Support at Lincolnshire County Council sits at the heart of every Service Lincolnshire County Council offer and we provide integral support services to both internal and external customers encompassing a wide variety of tasks

You will be providing excellent administrative support including

-          Producing documents to a high standard of accuracy with attention to detail

-          Producing minutes and documents to an high level of accuracy 

-          Undertaking a range of duties to meet Service Area needs

-          Updating databases and information systems

-          Reception duties

-          Being the first point of call for colleagues and customers

What you'll need to be successful

We are looking for a candidate who has:

-          Previous  experience of providing administration support in a busy work environment

-          First class customer service skills including a good telephone manner

-          A range of transferrable skills including previous experience with Microsoft Office

-          A flexible working style and ability to react to changing work environments or teams

-          The ability to communicate effectively with other teams and agencies

-          GCSEs or NVQ equivalent as detailed within our Job Description  and  be willing to undertake a professional qualification through our Apprenticeship scheme

You will also enjoy working as part of a friendly and busy team as well as being able to use your initiative. We work flexibly to meet the needs of Service and some of our roles therefore cover later hours and weekend working.

What you can expect from us

We will help you learn new skills, encourage your development and work with you to reach your maximum potential.

Whether you are starting your career or looking for change, we'd welcome hard-working, professional and driven individuals into Business Support. For an informal discussion about this role and our vacancies please contact Nikita Lord on 01522 553134.

We offer a comprehensive benefits package which offers valuable discounts, salary-sacrifice schemes and areas of professional support and development.

You will be contacted by Friday 25th January 2019 to confirm whether you have been selected to attend an interview which are provisionally booked for 31st January and 1st February 2019  although these dates are sometimes subject to change.

Please note: It is current policy to not shortlist candidates more than once within a 4 month period who have previously applied for a Business Support post of the same grade in that time period.

If you are shortlisted for interview you will also be sent an email from with the subject "LINCOLNSHIRE COUNTY COUNCIL invites you to complete an assessment" on or around 25th January 2019 in which there will be a link to an online skills test (please check in your spam/junk mail folder in case it doesn't make it through your filter). If you have any technical difficulties with completing the test, please email who will be able to advise accordingly. The deadline for completion of the test will be prior to the interview appointment and will be confirmed in the online skills test invitation.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward. 

We operate a 'Silver Medallist' talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for similar positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

We want our workforce to reflect the make-up of the community we serve. Therefore we welcome all applications irrespective of gender, ethnic origin, belief, sexual orientation, age or disability. We consider ourselves to be a family friendly employer, and offer flexible working patterns.

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

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